🔄 Return & Refund Policy

Easy returns and quick refunds. Your satisfaction is our priority.

7-Day Returns

Not satisfied? Return unopened products within 7 days of delivery. ₹100 courier charges apply.

15-Day Replacement

Received a damaged or wrong product? Get a free replacement within 15 days, no questions asked.

Quick Processing

Refunds are processed within 7 business days after we receive your return.

Free Pickup

For damaged/wrong products, we arrange free pickup and replacement delivery.

Return & Refund Details

1. Return or Refund (Within 7 Days)

  • Request a return or refund within 7 days of receiving your order.
  • Opened bottles cannot be returned.
  • ₹100 courier charges will be deducted from refund.

2. Damaged Product – Free Replacement (15 Days)

  • Receive a new replacement immediately at no extra cost.
  • Prepaid parcel – no questions asked.

3. Damaged Product + Not Satisfied – Refund (7 Days)

  • Prefer a refund? We process it within 7 days.
  • ₹100 courier fee deducted. Keep opened bottles.

4. Received Wrong Product – Free Replacement (15 Days)

  • We verify with the courier team and send the correct product.
  • Completely free of cost.

Need to Return or Refund?

Submit your complaint and we'll resolve it within 24 hours.

Submit Complaint

For questions, email us at support@zippy-shopping.com